Management Challenges

Running a successful enterprise can be an incredibly daunting challenge. Which of the following areas are your top issues? Where do you need the most help?


Human Development

Are you having trouble finding and keeping quality, competent people?

Does the reason lie in who manages them or how they are trained; or how good your benefits are?

Would you like to know the proven approaches to hiring, retaining, training and managing the right people?

• Leadership & Management
• Training
• Organization by Responsibility
• Team Synergy Optimization



Marketing & Sales

Do you have enough of the right customers? Is your sales production not up to your needs?

Find out how to attract the right high-margin customers and develop a sales system to keep the pipeline full.

• Market Understanding and Approach
• Identification of Target Customers
• Sales Approach



Strategy and Planning

Have you developed a plan for how to accomplish your vision for your company in the next year … the next five years … beyond? Would you get top dollar for your company if you sold in the near future?

Have you been working so hard IN your business that you have forgotten you should also be working ON your business? Stop expecting everyone to read your mind by documenting your plans and engaging the key people in your company in the process.

A successful machine shop owner in South Seattle told us in confidence that his vision was to turn the business over to his staff and spend his time on a fishing boat in Alaska. One year later he was on a fishing boat in Alaska, still owned the company, and got all the reports on how things were going.

If you are like most owners who wish to sell some or all of their business in the near future you probably think it is worth twice its appraised value.

Optimize all the areas of your company and you could get your estimated value or more.

• Strategic Business Planning
• Succession Planning
• Sale and Acquisitions
• Strategic Partnerships



Professional Services

Do your financial results match your strategic plan? Are your current CPA, Tax advisors, Personal Financial advisors, and Legal advisors all on the same page with your strategic plan?

Expensive professional services should not be at cross-purposes but aligned around your Strategic Plan for your company and all its stakeholders.



Information Technology & Communications

Are your technology or communications systems holding your people back from doing an effective job?

True story: Imagine going into a propane gas company, filling up a few tanks with propane and then waiting for staff to fill out an antiquated sales form and another form to process your credit card, taking 15 minutes to complete a transaction as simple as buying a Starbucks Latte. The frustrated employee tells you: "The owner doesn't want to update the system."

They could literally service twice as many customers and double their sales if they utilized commonly available processing software.



Process Optimization

Are you catching all your mistakes before the customer does?

If your mistakes make it all the way to the customer before they are caught, not only do you lose the customer, but your costs to repair and replace the damage are quadrupled.

True Story: An Aerospace Company in Auburn WA made a mistake on their first order and it got all the way to Boeing before being discovered. All process areas were reviewed and optimized; Six-Sigma was implemented and quality inspections put in place that prevented a reoccurrence for three years.

• Facilities
• Equipment
• Capacity
• Quality
• Inspection
• Inventory
• Transportation